Client Complaint And Or Grievance

It's our core belief that our clients should be treated with dignity and get all services that they request for in a respectful and satisfying manner. For that reason we take any client complaint seriously.

In case of anything that a client or anybody notices from our Caregiver such as unbecoming behavior, you should call our administrator direct on ☎ (707) 332-4070.

SOWI Home Care and its employees are required to report any suspected incident of abuse or neglect of an elder or dependent adult to the Adult Protective Services Agency or the Local Law Enforcement Agency immediately or as soon as practicably possible.