Hotline: (415) 450-0862

Knowledgebase



Account Knowledgebase Articles
How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your SOWI Home Care account by using the reset...

Account Profile Rating
According to SOWI Home Care, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the more...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your SOWI Home Care account by using the reset...

Account Profile Rating
According to SOWI Home Care, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the more...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...


Popular Knowledgebase Articles
What do you consider when hiring a caregiver?
Patience People who need care often take longer to complete simple tasks. As a caregiver, you might have to answer questions over and over. Good caregivers need patience to deal with any...

Where are you located?
We are found in North Bay Offices Rafael, CA for more information please find our contact information here .

What if a caregiver is ill and cannot make it to my house?
For this reason, we always have equally skilled and trained caregivers ready to fill in to provide back-up care when a senior’s primary caregiver is unavailable. We realize that caregive...

How does SOWI Home Care work?
We offer a free in-home consultation with one of our care managers. When you call the SOWI Home Care office, one of our staff members will listen to your story and answer your initial hom...

Do you have long term contracts?
There is no contract, no long-term commitment, and you can change shifts with a 24-hour notice. Many SOWI Home Care clients have a caregiver for a few hours twice a week, some only during...